FAQ

Why is breakfast not offered?

Breakfast options such as: protein shakes, smoothies and oatmeal, come prepackaged already.

Can you freeze the meals?

Of course!

When are you required to pay?

All payments for orders must be paid in full before delivery/pick up

Does a food waiver have to be completed each time a meal prep order is placed?

No, only the first time then it is kept on file

How long does it take to receive an order?

Once an order is submitted, it takes two days, not including the day of ordering.

If I order sweets, do I need to fill out a food waiver?

A food waiver is not needed for sweets

How does the late fee work?

If you schedule a pickup time and you are more than 10 minutes late, you will be charged a $15 late fee. If you refuse to pay the fee, you will not receive your order.

If you are unsatisfied, are there any refunds,returns or exchanges?

Due to the nature of business, no refunds, returns or exchanges will be allowed. All sales are final.

What happens if I don't have enough meals to select a meal deal?

You will be charged individually for each meal, which is more expensive than choosing a meal deal.

What if I want more than options on the meal deals?

There will be an additional $4 charge to each meal. For example, 14 meals will be $210 instead of $154.

Are custom orders an option?

We have a variety of options on our menu, but if you don't see anything you like then contact us to customize your meals.

Does cutlery come with my meal?

Yes, each meal has a set of cutlery that is included with your purchase.

Is same day delivery available?

Depending on the volume of the order and time of submission, the order may be eligible.

Can you resuse containers?

Yes, however, an inspection for quality and sanitation will be required upon next purchase. In addition, your name will be written on your containers to ensure it is returned specifically to you. Once they are worn out, they will be replaced free of charge.