FAQ
-
How can I get assistance with ordering & deciding what meal deal is best for me?
Book a consultation and we'll go over your food goals to choose the best meals & plan for you.
-
When is payment required?
Full Payment is required when order is submitted.
-
Does a food waiver have to be completed each time a meal prep order is placed?
No, once the waiver is complete during your first order, it is kept on file.
-
How long does it take to receive an order?
Same day or next day, guaranteed.
-
The website will not allow me to checkout, I get an error message.
Please ensure your cart has a balance. If the total is $0, it will not allow you to check out.
-
When ordering sweets, is a food waiver or consultation required?
Neither is required.
-
How does the late fee work?
If you schedule a pickup time and you are more than 10 minutes late, you will be charged a $15 late fee. If you refuse to pay the fee, you will not receive your order.
-
If unsatisfied, are there any refunds, returns or exchanges?
Due to the nature of business, all sales are final.
-
What if more options are wanted than allowed for meal deals?
There will be an additional $5 charge to each meal. For example, 14 meals will be $350 instead of $280.
-
Does cutlery come with my meal?
Yes, each meal comes with disposable cutlery included with purchase.
-
Which meal deal gives me more bang for my buck?
The monthly meal deal is the best value because you get unlimited menu selections & pay less per meal. It costs more to give you variety with less meals. We want to encourage consistent healthy eating by giving you the best deal monthly.
-
Is same day delivery available?
Depending on the volume of your order and time of submission, the order may be eligible.
-
Where is the pick up location?
Haslet Public Library parking lot facing the park