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FAQ

 

  • How do I become a loyalty member?

Purchase consistently for one month and you'll automatically be enrolled to receive free delivery.

  • When is payment required?

Full Payment is required when order is submitted

  • Does a food waiver have to be completed each time a meal prep order is placed?

No, only the first time and it is kept on file

  • How long does it take to receive an order?

You can receive it same day or next day, guaranteed.

  • The website will not allow me to checkout, I get an error message.​

Please ensure your cart has a balance. If the total is $0 it will not allow you to check out.

  • When ordering sweets, is a food waiver or consultation required?

Neither is required.

  • How does the late fee work?

If you schedule a pickup time and you are more than 10 minutes late, you will be charged a $15 late fee. If you refuse to pay the fee, you will not receive your order. 

  • If unsatisfied, are there any refunds, returns or exchanges?

Due to the nature of business, all sales are final.

  • What if more options are wanted than allowed for meal deals?

There will be an additional $3 charge to each meal. For example, 14 meals will be $322 instead of $280.

  • ​Does cutlery come with my meal?

Yes, each meal has a set of cutlery that is included with your purchase.

  • Is same day delivery available?

Depending on the volume of order and time of submission, the order may be eligible.

  • Where is the pick up location?

Haslet Public Library parking lot facing the park

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